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Errors & Troubleshooting

Locating Proxy Server IP Address - Mac

For networks using a proxy server to filter content, you might be required to enter the proxy IP address and port number into the Beam Desktop App to direct data traffic appropriately. 

To locate your Proxy Server IP Address:
  1. Open the Apple menu in the top right corner of your desktop view.
  2. Select the Network icon.
  3. Choose the network service you use from the list, e.g. Ethernet or AirPort.
  4. Click Advanced...
  5. Open the Proxies tab.
    • If Automatic Proxy Configuration is checked:
      • Open the URL:: listed to view the proxy server IP address.
    • If Web Proxy (HTTP) is checked:
      • The proxy server IP address and port number will be listed under Web Proxy Server.
Please contact your IT/network administrator for additional assistance locating your proxy information.