Spacer login

Consumer Admin Tool

Primary Administrator vs. Device Manager

The role of Primary Administrator within a Consumer Beam Organization is automatically assigned to the account holder (email address) used to link the Beam to the organization. The primary administrator has full managerial control of the organization. Admins with this permission level can perform tasks including: 

  • Adding and removing Beams
  • Changing organization name
  • Customizing email notifications and invitation messages
  • Editing primary contact information 
  • Adding new users
  • Promoting users to device manager
  • Removing users (including their own account)
  • Viewing Beam/user activity
  • Viewing Beam system information (e.g., Serial Number, Software Version, SSID, Mac and IP Addresses)
  • Editing Beam details (e.g., Name, Location Labels, Time Zone, and Image)
  • Restarting and shutting down Beam(s) remotely

A Device Manager is a user with permission to manage a specific device(s) within a Consumer Beam Organization. A device manager can perform tasks including:

  • Adding new users
  • Promoting other users to manager within the same device group
  • Removing existing users, (including the Primary Administrator)
  • Viewing Beam/user activity
  • Viewing Beam system information (e.g., Serial Number, Software Version, SSID, Mac and IP Addresses)
  • Edit Beam details (e.g., Name, Location Labels, Time Zone, and Image)
  • Restarting and shutting down Beam(s) remotely

Note: A device manager cannot make organizational changes including linking and unlinking Beams.

For additional information, email our Customer Success Department at This email address is being protected from spambots. You need JavaScript enabled to view it..